Amazon Ads Is Powerful. We Make It Simple.

The Impact Lab is a boutique Amazon Advertising consultancy. We turn Amazon Ads into a measurable growth channel for brands that don't sell a product on Amazon.

New · In Beta
1P Activator

Our first AI powered product. Ask a question in plain language. Get an answer you can act on.

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The Problem

Amazon is the biggest hidden growth channel for brands that don’t sell on Amazon. But the data that makes it work is locked behind technical complexity most marketing teams can’t crack.

Our Solution

We’ve built a suite of AI-powered tools and a team of former Amazon insiders to do the technical work for you, so you get measurable answers in plain language, not a six-month engineering project.

The Outcome

Closed-loop measurement. Smarter audiences. Defensible ROI. In hours, not months. No SQL, no data engineering, no guesswork.

Former Amazon Ads & AWS leaders

100% Amazon only focus

AI native by design

Explore Each Service

Impact Data

Turn First-Party Data Into an Amazon Advantage

Impact Data helps brands securely ingest, normalize, and activate their first-party data across Amazon Marketing Cloud (AMC) and Amazon DSP. By connecting CRM, CDP, and offline systems through privacy-safe AWS integrations, we empower marketers to build smarter audiences, achieve deeper measurement, and unlock meaningful business impact.

Why It Matters

  • Accelerates measurement maturity and attribution readiness
  • Future-proofs data strategy for advanced analytics and AI integration
  • Empowers marketing teams to move from siloed data to actionable insights

Our Products.

The Impact Suite

The Impact Suite is our family of AI powered products, built to extend beyond our consulting services. 1P Activator is the first, now in closed beta. More on the way.

1P Activator — An Impact Suite Product

Drop a file. Ask a question. Get actual results.

Ask in plain language. Get an answer that is interpreted for your brand, with the next step clear. You can get real answers from the Amazon signals you already have. Drop in your own first party data when you want to go further.

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Compliance by Design

Your customer data is protected and isolated before it ever reaches the clean room. Regulated brands in financial services, insurance, and travel can move without legal friction. By design, not by discipline.

// Going further: dropping in first party data
Sample interaction · illustrative numbers
Drop a file
“Processing your file now…”
“Is it ready?”
“Yes. 1.2M records ingested, 71% match rate against AMC.”
“Find Amazon audiences that look like my top LTV customers and tell me what they'd cost to acquire.”
Answer: 2.3M Amazon shoppers match your top LTV profile at 3.4× higher purchase intent. Projected CAC $42 vs. your blended $87. A 52% reduction.

What to do: Activate as a DSP audience. Start with Sponsored Display to confirm response before scaling spend.”

The marketer asks. The answer arrives interpreted. The action is on the table.

Inside 1P Activator

50+ answers. Not 50+ queries.

Most answers come from the Amazon signals you already have. Below are six categories from the library. Every entry is a packaged answer: a question worth asking, plus the interpreted result, plus the recommended next move. Examples shown are illustrative.

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Attribution & Conversion Paths

Question

Which ad types drove first time sign ups last quarter?

Answer, explained

Video drove 62% of net new sign ups at 2.3x the conversion rate of display, but at 1.8x the cost per sign up.

What to do

Shift 20% of display budget to video for the next 30 days. Hold display for retargeting only.

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LTV & Customer Value

Question

Which of my customer segments have the highest 12 month LTV?

Answer, explained

Segment B (premium card holders, 35 to 54) shows 3.1x LTV vs. blended. Currently underserved in your Amazon spend.

What to do

Build a lookalike audience and bid 40% higher on segment B reach for the next quarter.

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Lookalike Audience Discovery

Question

Find Amazon audiences that look like my best customers.

Answer, explained

2.3M Amazon shoppers match your top LTV profile, with 3.4x higher intent. Estimated CAC: $42 vs. blended $87.

What to do

Activate as a DSP audience. Target via Sponsored Display first to confirm response before scaling.

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Frequency & Reach

Question

Where am I over exposing audiences without lifting outcomes?

Answer, explained

Beyond 8 impressions per week, conversion lift flattens. You are spending 22% of budget on impressions 9 plus.

What to do

Cap frequency at 8 per week. Redirect the recovered budget to under exposed high LTV segments.

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Incrementality Measurement

Question

How much of my conversions were truly driven by Amazon ads?

Answer, explained

Exposed shoppers converted at 4.2x the rate of matched unexposed. Net incremental ROAS: 3.1x.

What to do

Reauthorize current budget at full level. Bring measurement plan to next QBR with finance team.

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Cross Channel Overlap

Question

How much do my Amazon audiences overlap with my other paid channels?

Answer, explained

38% of Amazon converters also touched paid search within 14 days. You are paying twice on a third of the funnel.

What to do

Move Amazon to upper funnel exclusively for the overlapping segment. Reallocate paid search budget downward.

And 30+ more. New packaged answers added every month.

What takes months now takes hours.

Step
Build It Yourself
With 1P Activator
Know what to ask
Months of analyst work to figure out the right questions for your category
50 plus packaged answers, already built by former Amazon Ads leaders
Get the data ready
Engineering to detect, anonymize, and protect customer data
Compliance and privacy protection handled for you, by design
Run the query
Analyst writes SQL, or uses Amazon's AMC AI agent to generate the SQL
Same plain language ask, embedded in the rest of the workflow
Read the result
Hand the spreadsheet to an analyst who knows your brand to interpret
Answer arrives already interpreted for your brand, category, and margins
Decide and act
Schedule a meeting to translate the result into a decision
Each answer ends with a recommended next move

For Agencies

Deploy Across Every Client at Once.

1P Activator is multitenant by design. Onboard a new client account in days, not months. Each client's data stays fully isolated, while your team operates from a single console.

For Technical Evaluators

Built to the Spec Amazon Is Moving Toward.

Amazon has publicly signaled that MCP connectivity and AI agent assisted workflows are the near term direction for AMC. 1P Activator already exposes six MCP tools that can be orchestrated directly by Claude and other AI agents. Architecture aligned with where the platform is going, not where it has been.

The Bottom Line

Marketing now expects to ask questions in plain language and get answers. Assembling that experience is complex, valuable data engineering work.

1P Activator takes out the complexity, so you get straight to the value.

Real Results. Proved.

Full-narrative outcomes across non-endemic verticals: objective, solution, and measurable business impact.

Cross-Platform Customer Journey
Sports Betting & Gaming

Cross-Platform Customer Journey

+17%

First-Deposit Conversions

Customer Objective

A leading sports betting and gaming company wanted to track how Amazon Ads influenced sign-ups and in-app spend.

Solution Implemented

Designed an AMC data model blending ad exposure with anonymized player activity. Revealed which ad types (video vs. display) drive trial vs. retention.

Business Impact

Client shifted creative strategy to video, driving a 17% lift in first-deposit conversions.

Measuring Incrementality Across Channels
Financial Services

Measuring Incrementality Across Channels

+25%

ROI Uplift

Customer Objective

A Fortune 100 insurance company needed to understand the impact of Amazon audiences on off-Amazon financial product sign-ups.

Solution Implemented

Built a custom AMC query combining impression and conversion data with 1P CRM uploads. AWS dashboards visualized incremental lift by audience and channel.

Business Impact

Delivered a 25% higher ROI across all measured campaigns.

Measuring Incrementality Across Channels
Automotive

Measuring Incrementality Across Channels

−15%

Cost Per Lead

Customer Objective

Understand the impact of Amazon audiences on off-Amazon automotive lead generation.

Solution Implemented

Custom AMC query combining impression and conversion data with 1P CRM uploads. AWS-based dashboards visualized incremental lift by audience and channel.

Business Impact

Identified high-value segments. Activated high-intent lookalikes through AMC + DSP, cutting cost per lead by 15%.

Cross-Client Analytics Platform
Telecommunications

Cross-Client Analytics Platform

+20%

Premium Upgrades

Customer Objective

A leading US telecom company wanted to identify customers at risk of churn and target them with retention offers.

Solution Implemented

Ingested 1P customer data into AMC, ran churn propensity scoring with AWS ML, and activated high-risk segments via Amazon DSP.

Business Impact

Achieved a 20% lift in premium upgrades and a measurable reduction in customer churn.

Amazon-Only. Built by Insiders.

The Impact Lab is an Amazon-only analytics and AI partner built by former Amazon and AWS leaders. We help brands unlock the full potential of Amazon Marketing Cloud (AMC), Amazon DSP, and AWS by turning first-party data into measurable business impact.

Our mission is simple: help marketers go beyond surface-level reporting to achieve deeper insight, smarter decisions, and faster growth, powered by AI and grounded in Amazon's unique data ecosystem.

Non-endemic brands work with The Impact Lab because we bring clarity to a complex ecosystem. We close the measurement gap using data, technology, and deep Amazon expertise built from within.

The Impact Lab Team
Matthew Dwyer
CEO / Founder
Matthew Dwyer
Matthew Dwyer is the founder and CEO of The Impact Lab. A transformation executive and ad tech strategist with over 25 years of experience at the intersection of media, data, and technology, Matthew founded The Impact Lab to solve a problem he saw repeatedly at Amazon: non-endemic brands investing in Amazon Advertising without a clear way to measure impact. Before founding The Impact Lab, Matthew spent nearly a decade at Amazon, where he built and led the Global Ad Tech Solutions (ATS) organization within Amazon Advertising. Under his leadership, ATS grew from concept to a global consulting practice spanning the U.S., Europe, Canada, LATAM, and Japan, helping enterprise advertisers solve measurement, attribution, and first-party data activation challenges. Prior to Amazon, Matthew was an executive with AWS Professional Services, overseeing large-scale digital transformation initiatives for Fortune 100 companies.
LinkedIn →
Grant Keller
Board Advisor
Grant Keller
Grant Keller has joined The Impact Lab as a Board Advisor. A seasoned growth strategist and technology leader with more than 30 years' experience scaling marketing, technology, and data-driven businesses, Grant was part of the founding team of Acceleration (now part of WPP Media), where he helped build one of the earliest consulting and technology partnerships around Google's marketing stack. Across his career, Grant has guided organizations through digital transformation, integrating emerging technologies, optimizing marketing operations, and turning complex data ecosystems into competitive advantage. At The Impact Lab, his experience comes full circle. Just as Acceleration helped brands navigate Google's early platform era, The Impact Lab is now helping marketers unlock the business impact behind Amazon's ecosystem, translating media investment into measurable outcomes.
LinkedIn →
Built by Insiders

Six Reasons Brands Choose The Impact Lab

Amazon Insider Expertise

Former Amazon Ads & AWS leaders who helped build the ecosystem from the inside.

Media to Business Outcomes

We connect ad spend to NTB, LTV, incremental sales. Not just clicks and impressions.

Simplicity with Control

Full data ownership. We eliminate complexity without eliminating your control.

AI Native Approach

Built with AI at its core for faster, smarter decisions without legacy overhead.

Agency Ready Architecture

Multitenant by design. Agencies deploy 1P Activator across clients at once, with each account fully isolated.

Amazon Only Focus

100% focused on Amazon. No distractions from Google, Meta, or broader cloud consulting.

Frequently Asked Questions

The Impact Lab is a boutique Amazon Advertising consultancy and product company, founded by former Amazon Ads and AWS leaders. We help brands that advertise on Amazon but convert customers off it turn their advertising into measurable growth. We do this two ways: through hands on consulting engagements, and through the Impact Suite, our family of AI powered products. 1P Activator is the first, now in closed beta.
The Impact Lab is built specifically for non-endemic advertisers: brands that don't sell products directly on Amazon. This includes financial services, travel, hospitality, insurance, gaming, automotive, telecom, and other brands where sales or conversions occur off Amazon.
We don't sell media, manage campaigns, or provide generic analytics dashboards. The Impact Lab focuses exclusively on building and operating the measurement layer that non-endemic brands need to make Amazon Advertising accountable. We complement existing teams. Our focus is the measurement layer that most agencies and internal teams aren't structured to build or operate, especially for non-endemic use cases.
Endemic brands can measure Amazon performance at the point of sale. Non-endemic brands can't. Without direct transaction data, non-endemic advertisers must rely on first party data, clean room environments, and advanced measurement frameworks to understand true impact. That's the gap we're designed to close.
Amazon Marketing Cloud is the foundation of our measurement approach. AMC allows us to analyze exposure, audience behavior, and media interactions in a privacy safe environment. When combined with first party data and clean room architecture, it enables closed loop measurement for non-endemic brands.
First party data is essential for closed loop measurement, but brands always retain full ownership and control. The Impact Lab helps non-endemic advertisers leverage their existing conversion or event data, like customer actions, sign ups, or downstream outcomes, to measure the true business impact of Amazon Advertising. We design privacy safe measurement frameworks that connect Amazon media exposure to these outcomes without taking possession of, or repurposing, customer data.
Yes. Our measurement frameworks are built to be privacy safe by design. We operate within Amazon's clean room environments and industry best practices for data governance, consent, and security.
Engagements typically focus on designing, implementing, and operating measurement systems for Amazon Advertising. This may include data integration, AMC analysis, experimentation frameworks, and ongoing insight delivery, all tailored to non-endemic business outcomes.

Let's Turn Your Amazon Spend Into Measurable Growth

We partner with non-endemic brands and performance agencies to close the measurement gap on Amazon. We are always ready to help you and answer your questions.

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Location
New York, NY
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